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About Puzzle Labs
At Puzzle Labs, we believe learning should be hands-on, creative, and fun. That’s why we design and source DIY kits that bring together science, puzzles, and mechanical models — giving you the thrill of building something with your own hands.
Do the kits come with instructions or guides?
Yes, every kit includes clear step-by-step instructions. Some also include online video tutorials.
Are these kits suitable for children?
Most kits are suitable for ages 8+, but some advanced models are better for older teens and adults. Check each product page for recommended ages.
How long does it take to build a kit?
Build times vary — smaller puzzles can take 30–60 minutes, while larger mechanical models may take several hours.
Do I need any extra tools or materials?
No special tools are required. Everything you need comes in the box unless stated otherwise on the product page.
Can I give these kits as gifts?
Absolutely! Many customers buy them as birthday or holiday gifts. We also offer gift bundles for easy gifting.
Shipping & Policy
All orders are processed within 1–3 business days and shipped with tracking. Delivery within the UK takes 3–7 business days, Europe 7–14 days, and worldwide 10–20 days. Shipping costs are calculated at checkout, with free UK shipping on orders over £40. If your order is delayed, damaged, or incorrect, contact us at contact@puzzlelabs.fr for a replacement or refund.
Are there any small parts or choking hazards to be aware of?
Yes, some of our kits contain small pieces. We recommend adult supervision for children under 8 years old. Please check the age rating on each product page before purchasing.
Can this toy be used for educational purposes?
Yes, some of our kits contain small pieces. We recommend adult supervision for children under 8 years old. Please check the age rating on each product page before purchasing.
Is this toy compatible with other toys or accessories?
Some building kits and cars can be combined with similar sets, while others are standalone. Each product page includes compatibility details.
Are there any assembly or setup instructions for this toy?
Yes. Every kit includes step-by-step instructions. Some products also come with online video guides for extra support.
What is the return or exchange policy for toys purchased from your store?
We offer a 30-day return policy. Items must be unused and in their original packaging. If the product is defective or damaged, we’ll send a replacement or issue a full refund.